Visit sanjoseca.gov/311, dial 3-1-1, or call (408) 535-3500 for the following services:
- Change garbage service level
- Report a change in homeownership
- Report a damaged garbage cart and request a repair or exchange
- Report a missing garbage cart and request a replacement
- Report a missed garbage collection (please leave your cart at the curb until serviced)
- Have your recyclables cart emptied as garbage
- Start or stop service information for a newly constructed home
- Current rates
- Recyclables collection information
- Yard trimming collection information
- Large or overflow item collection information
- Setout instructions
Contact us at (408) 988-4500 or email us for the following:
- Property damage
- Unsafe driver
- Oil leak
- Other
Looking for help?
View Curbside Collection Program basics
Schedule repair/replacement of garbage cart
Purchase extra garbage stickers
Schedule a free junk / large item pickup
Review frequently asked questions/answers
Did You Know?

The Recycling Market Is In Crisis. Click here to learn more and click here to make sure you are doing your part by recycling right!

Our truck wash is used only as needed and the water is recycled. Click here to learn how you can conserve water too.